Best Western Voyageur Place Hotel
The World's Largest Hotel ChainĀ®

Frequently Asked Questions

Thank you for your interest in the Best Western Voyageur Place Hotel.

Check in time: 3:00 PM

Check out time: 11:00 am

Credit cards accepted: Visa, Mastercard, American Express, Discover card.

Security Deposit: $250.00 (for cash paying guests)

Local currency: Canadian dollars

Cancellation policy: Cancellations must be received no later that 4:00pm on the day of arrival. Cancellations received after this time will be charged for the first nights stay.

Guarantee policy: A valid credit card is required to guarantee all reservations.

Smoking Policy: 100% smoke free property.  In order to provide each of our guest with a uniform level of comfort, smoking is not permitted in any guestroom or enclosed public area.  If evidence of smoking is found, a $250.00 recovery fee will be applied to the credit card used at check-in or the security deposit will be non-refundable. 

Pet Policy:  Regretfully we do not accept pets in our hotel. Please advise a guest service agent if you are accompanied by a service dog. Thank you for your understanding.

Time zone: Eastern Standard Time

Airports:
Toronto: Pearson International (YYZ) 40 kilometers
Hamilton: J.C Munroe International (YHM) 130 kilometers
Buffalo: Buffalo Niagara International (BUF) 137 kilometers

Ratings: CAA/AAA: 2 Diamonds